Privacy and Data Use Notice

At Hertfordshire Chest Ltd your privacy is very important to us. We collect and use your personal and health information to provide safe and effective respiratory care.

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We may use secure digital tools, such as Heidi Ambient AI, to help document consultations more accurately. This tool securely transcribes our conversation into text, which is carefully reviewed by your clinician before being saved. You can opt out of this service at any time without affecting your care.

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How We Store and Share Your Data
Your information is stored securely and only shared with other healthcare professionals involved in your care or when required by law. We do not sell your data or share it for marketing purposes.

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Your Rights
You have rights over your personal data, including the right to access your records, request corrections, and object to certain uses. If you have any questions or wish to exercise your rights, please contact us at drthchapman@gmail.com or call 07809413902.

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Data Security and Breaches
We take the security of your information seriously. If a data breach occurs that may affect your personal data, we will assess the situation promptly and notify you and the Information Commissioner’s Office (ICO) if required by law. We have procedures in place to protect your data and minimize risks.